Agent Privacy Policy - Edgrow Staffing Solutions LLP

Effective Date: October 14, 2025

At Edgrow Staffing Solutions LLP ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, app, and services (collectively, our "Platform"). We encourage you to read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information to provide and improve our staffing and recruitment services. The type of information we collect depends on your interaction with our Platform.

• a. Information You Provide to Us:
  For Candidates/Job Seekers: When you create an account, apply for a position, or use our services, we may collect personal information such as your name, email address, contact number, location, resume/CV, work history, educational background, skills, certifications, and references.
  For Clients/Employers: When you register your company to post job openings or use our staffing services, we may collect your name, company name, job title, contact information (email, phone number), and details about the job vacancies.
• b. Information We Collect Automatically (Usage Information):
  We may collect non-personal information about your interactions with our Platform, such as your IP address, device type, operating system, browser type, and browsing activity (pages viewed, time spent on pages). This is done through cookies and similar tracking technologies.

2. How We Use Your Information

• a. To Provide Our Services:
  To facilitate the recruitment process by matching candidate profiles with client job openings.
  To manage your account, process applications, and communicate application statuses.
  To provide our clients with potential candidates for their vacancies.
• b. Communication:
  We may use your contact information to communicate with you regarding your account, job alerts, application updates, newsletters, promotions, and other relevant information about our services.
• c. To Improve Our Platform:
  We analyze usage data to understand user behavior, improve our Platform's functionality, enhance user experience, and personalize content and job recommendations.
• d. Legal and Security Purposes:
  We may use and disclose your information as required by law, court order, or governmental regulations, and to enforce our terms of service and protect our rights.

3. How We Share Your Information

• a. With Potential Employers/Clients: For candidates, we will share your profile and personal information with clients who have job openings that match your skills and experience. This is a core function of our service.
• b. With Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as background check agencies, skills assessment providers, cloud hosting services, and analytics partners. These providers are obligated to protect your information and use it only for the purposes we specify.
• c. For Legal Reasons: We may disclose your information if required to comply with legal obligations, enforce our policies, protect our rights or safety, or investigate fraud or security concerns.
• d. With Your Consent: We will obtain your explicit consent before sharing your personal information with any third party for their own marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Choices and Rights

You have the right to access, update, correct, or delete your personal information. You can manage your profile and preferences within the app or on our website. For any requests or assistance, please contact our support team.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our Platform. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Edgrow Staffing Solutions LLP
Email: info@edgrow.org